I decided to sell my Samsung WB850F compact camera as I was no longer using it. Having paid over 300 GBP for it, I thought that I would put it up for auction on Ebay. The starting price was £5 and at the end of the seven day period it reached £115 having received a good number of bids.
There was no reaction from the winning bidder for a day, then I got an email saying that they had made a mistake and were pulling out of the deal. I was surprised that Ebay allowed this but they do. With 24 hours since the winning bid, I found that other bidders had already made other arrangements and so I was going have to keep my camera.
I needed to reclaim my Ebay selling commission but Ebay will not let you open a case for two days. Then they will not let you conclude the case for a further four days even though it was quite clear that the sale was gone.
You would have thought that I could leave negative feedback for the bidder that won the auction and then reneged on the deal, but no, Ebay apply no penalty to the bidder and I cannot leave any feedback.
So what do we all learn from this :-
1) Selling on Ebay is risky as the winning bidder can pull out of the sale with no penalty or negative feedback.
2) Opening a case within Ebay is a slow and unhelpful process.
It is hard to feel anything other than that of being taken for a sucker by Ebay.
I'll be using Gumtree in future. No fees or commission with them.
Peewit
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